Service-Shanghai QiangHan Machinery Co., Ltd

Qianghan Machinery Co., Ltd. implements "Three Guarantees" service for the products it sells, installs and debugs equipment for users free of charge, conducts personnel training, provides technical requirements for equipment installation and use, process layout and other information, and provides lifelong maintenance and accessories supply. The details are as follows:

1. Installation and debugging:

Provide free door-to-door service. After the equipment is installed in place, the equipment will be debugged in place within one week to ensure the normal use of users.

2. Personnel training:

Free training for operators. Users can send people to the company or choose to train on site.

3. Warranty commitment:

Strong drought products implement "Three Guarantees" service, complete machine "Three Guarantees" for one year, main parts warranty for two years.

a. During the warranty period, if the equipment is damaged due to quality reasons, we will provide free maintenance service.

b. Beyond the warranty period, the company provides lifelong paid repair service.

4. Customer service:

a. Qiangdan company will make regular telephone follow-up visits to customers and deal with problems in time. In case of any problem, customers can call the service hotline, and a special person will be assigned to serve you.

b. In view of the customer complaints, the company will form a customer complaint handling group at the first time to understand the problems in detail and reply to them in time, and form handling records.

5. Quality innovation:

Qianghan company will keep pace with the times, explore and innovate, constantly develop new technologies and products, and actively improve the structure, performance and quality of existing products to meet the needs of users.