(0086)18516592766
(0086)13093179063
Frequently asked questions of bulk bag unloading machine
Summary:

Q: Can your machine be customized ?

A: Yes, we are a professional manufacturer specilized in 3-way reversing valve,  iris valve, pneumatic vacuum feeder and bulk bag discharging machine for many years in powder industries.   Any unique  and special details will be  considered  to meet  with the real production demands of different clients.


Q: How to get an accurate quotation ?

A: Please provide us the details of your workpiece and demands such as its  dimensions and the procedure of processing materials.


Q: What's the shipping cost from China to your country ?

A: We can send machine to your port by sea or other terms you want. Please kindly tell us your nearest port or address with code.We have reliable shipping agent to ensure the safe, convenient and timely delivery.


Q: Payment terms, MOQ, warranty, Trade Terms

A: Payment terms: 30% down payment against order by T/T, the balance of 70% to be paid on delivery. 

Minimum order quantity: 1 set, FOB Shanghai

Delivery time: about 20-30 working days after receipt of formal order. 

Warranty: 12 months after delivery. We offer online service 24 hours all day long through wechat no.: 185-165-92766. You can contact us any time by phone or other communication tools.


Q: What's the package ?

A: All goods are packed in wooden cases, including the main boby of machiene and other spare parts.


Q: Do you offer Installation&debugging?

A: Generally we don't go abroad for installation but provide online supporting services. If it's necessary and the factory indeed need our engineers, we will help our customers overseas to solve the problems. And the relevant cost is beared on your part. 



Q: What's policy for guarantee and broken parts ?

A: Our company provides 12 months for all mechanical parts with the exception of electronic parts and those subjects to normal wear and tear. Meanwhile, the guarantee starts from the shipment (B/L date).  


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